On the sign-in screen tap Forgot password. We email you a link to set a new password. It works for 30 minutes.
To change your name, tap it at the top of Profile. To change your email or country, email us from the address on your account.
Profile → Privacy → Delete account, or request it on the web.
Check in every day, finish daily tasks, watch a short ad, invite friends, or buy a coin pack.
Close and reopen the app. Still missing? Email us your order ID from Apple or Google and we'll add them.
In the App Store or Google Play subscription settings. Pro stays active until the end of the period.
Check your connection and coin balance, then tap Try again on the message.
Public characters are reviewed first, usually within 24 hours.
Long-press the message or open the character menu and tap Report. Our team reviews every report.
Open the character, tap the menu and tap Block. It disappears from your feed and you can't chat with it. To undo, go to Profile → Blocked characters.
Report it in the app and email support@zoutchdigital.digital. We remove it and report it to the authorities.